Boutique Specialist - Full Time
Reports to: Spa Director

Qualifications:

• at least 2 years’ customer service experience with an emphasis in reservations and retail sales
• knowledge of spa treatments an asset
• must be flexible and available weekends

• must possess a calm, confident, organized manner; be reliable, personable/ friendly and impeccably presented at all times.

A professional who:

• has exceptional interpersonal skills and telephone manner
• has a passion for dealing with Guests and understands the importance of exemplary customer service
• handles challenges with poise, grace, and sound judgment
• will work well in a team committed to honesty, integrity and professionalism

Ability to:

• implement sales techniques in a professional manner
• prioritize tasks and remain organized in a fast-paced environment
• the ability to multitask as needed and perform a variety of duties, such as Spa Concierge duties during busy periods

The Boutique Specialist will be responsible for leading by example to ensure the growth and development of the Spa Boutique.

Please forward your cover letter and resume in confidence to en@santespa.com, or you are welcome to drop it off in person.

Spa Concierge - Full Time
Reports to: Lead Concierge

Qualifications:

• at least 2 years’ customer service experience with an emphasis in reservations and retail sales
• knowledge of spa treatments an asset
• must be flexible and available weekends

A professional who:

• has exceptional interpersonal skills and telephone manner
• has a passion for dealing with Guests and understands the importance of exemplary customer service
• handles challenges with poise, grace, and sound judgment
• will work well in a team committed to honesty, integrity and professionalism

Ability to:

• handle Guest reservations with discretion, professionalism and accuracy
• handle computer reservation systems and cash reconciliation
• implement sales techniques in a professional manner
• prioritize tasks and remain organized in a fast-paced environment

Please forward your cover letter and resume in confidence to en@santespa.com, or you are welcome to drop it off in person.

Registered Massage Therapist

Reports to: Lead Massage Therapist

Qualifications:

• Completion and certification of recognized massage therapy program
• Registration as RMT in British Columbia 

A professional who:

• is dedicated to excellence and an exemplary guest experience
• is an excellent communicator with both guests and team members
• practices professionalism and discretion with guests
• handles challenges with poise, grace, and sound judgment

Ability to:

• provide massage services with uncompromised attention to spa protocols, quality, and guest comfort
• effectively manage time and appointment flow
• uphold values of integrity, honesty, and professionalism in team environment

Please forward your cover letter and resume in confidence to , or you are welcome to drop it off in person.
 

Aesthetician

Reports to: Lead Aesthetician

Qualifications:

• Completion and certification of recognized esthetics program
• At least 2 years of experience practicing esthetics treatments

 A professional who:

• is dedicated to excellence and an exemplary guest experience
• is an excellent communicator with both guests and team members
• practices professionalism and discretion with guests
• handles challenges with poise, grace, and sound judgment

 Ability to:

• provide esthetic services with uncompromised attention to spa protocols, quality, and guest comfort
• effectively manage time and appointment flow
• uphold values of integrity, honesty, and professionalism in team environment

Please forward your cover letter and resume in confidence to careers.ssv@santespa.com, or you are welcome to drop it off in person.